Shipping policy
UK MAINLAND
Place your order by 4 PM from Monday to Friday, and we'll dispatch it the next day.
| SHIPPING METHOD | DELIVERY TIME | COST | FREE ABOVE |
|---|---|---|---|
| ROYAL MAIL NEXT DAY | 1 WORKING DAY | £6.99 | £150 |
| ROYAL MAIL TRACKED | 2-3 WORKING DAYS | £3.99 | £60 |
The shipping times listed are estimates from our couriers. We do not process online orders on weekends or UK public holidays. You will receive an email when your order has been dispatched.
If you have any specific questions relating to your order, please email our customer service team at hello@aromasbyglow.com
Next Day Delivery (Monday to Friday) - £6.99 or free on orders over £150
Dispatched same day and delivery the following working day for orders placed by 4pm.
Orders must be placed before 4pm from Monday to Thursday to be delivered the next day. Orders for next day delivery placed after 4pm will be dispatched the following working day.
Please be advised that the delivery days do not include Weekends or Bank Holidays. If UK Next Day Delivery is selected for an excluded address (outside of mainland UK) we will aim to deliver your order as soon as possible after the expected date. Orders with unclear, incomplete or incorrect addresses that require verification will be excluded from UK Next Day Delivery. Please take the time to carefully check your address details when placing an order. Orders with pending payment, of high value or requiring additional security checks may be excluded from UK Next Day Delivery. Sometimes we may not be able to provide UK Next Day Delivery because of something beyond our reasonable control (including but not limited to war, acts of terrorism, extreme weather conditions, earthquakes, fire, floods, traffic congestion, mechanical breakdown (including of machinery, equipment, and vehicles), any public or private road being blocked, or industrial action, government action, epidemic and pandemic). In these circumstances we will aim to deliver your order as soon as possible after the expected date.
Standard Delivery - £3.99 or free on orders over £60
Delivery within 3-5 working days. Courier delivers Mon-Fri. PLEASE NOTE - this excludes weekends and Bank Holidays.
International (Non-UK) Orders
Standard shipping
- We ship items with Royal Mail, who then pass it over to your local postal service. This takes up to 7-10 business days depending on where you live.
Estimated International Shipping Times
Western Europe: within 5 working days
Eastern Europe: within 5-7 working days
United States: Within 7 working days (3 days with express shipping)
Australia: Within 7-10 working days (3 days with express shipping)
Rest of The World: Within 7-10 working days.
Customs and Import Charges
Depending on the country you're having your items shipped to, there may be customs charges to pay.
Please bear this in mind and check with your local authority to estimate potential charges based on the value of your order.
We unfortunately cannot be held liable for any custom charges incurred as a result of importing goods.